Cookie Policy
Effective Date: November 1, 2026 • Compliance Standard: Global Privacy Best Practices
This Cookie Policy explains how TechoERP uses cookies, local browser storage, and related tracking technologies on help.techoerp.in. We give you transparent control over non-essential cookies.
1. What Are Cookies?
Cookies are small text files placed on your device by websites you visit. They are widely used to make websites function properly, remember preferences (such as Dark/Light mode), and provide aggregated performance analytics to site operators.
2. Categories of Cookies We Use
A. Strictly Necessary & Functional Cookies (Always Active)
These cookies and storage items are strictly necessary for core portal features, security, and accessibility. Because the website cannot function properly without them, they do not require consent under Section 7 of the DPDP Act:
| Cookie / Key | Purpose | Lifespan |
|---|---|---|
techoerp_theme | Remembers your preference between Light and Dark interface theme. | Persistent (Local Storage) |
techoerp_admin_session | HttpOnly cryptographic authentication token for administrators logged into the CMS. | 7 Days (Encrypted) |
cookie_consent | Remembers your cookie choice (Accept All or Essential Only). | 1 Year (Local Storage) |
B. Analytics & Performance Cookies (Optional – Consent Required)
These cookies help us understand how visitors interact with our technical articles and video tutorials by collecting anonymous usage patterns:
| Service | Purpose | Default Status |
|---|---|---|
Google Tag Manager (GTM-NQN6Q8S2) | Measures documentation page views, navigation depth, and popular search terms to improve guides. | Disabled until user clicks “Accept All” |
| YouTube Privacy-Enhanced Embeds | Used on video tutorial pages (youtube-nocookie.com). Does not store tracking cookies until you actively press Play. | Privacy-Enhanced Mode Active |
3. Managing Your Cookie Choices
- Interactive Cookie Banner: When you first visit our site, our Cookie Banner allows you to click.
- Browser Settings: You can configure your browser to block or delete third-party cookies. Note that blocking essential cookies may affect portal navigation.
4. Questions & Support
For any questions regarding our cookie practices, please contact our Data Protection Officer at support@techoerp.in or visit our Grievance Redressal page.